Privacy Policy

Last updated: April 21, 2026

ProxSale LLC (“ProxSale,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit proxsale.com (the “Site”) or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information we collect

We collect the following types of information:

Information you provide to us

  • Contact information — name, email address, phone number, and mailing address.
  • Order information — products purchased, billing address, shipping address, and order history.
  • Payment information — credit card details or other payment method information. This is processed securely by our payment processors (such as Stripe and PayPal); we do not store full payment card numbers on our servers.
  • Account information — username, password (stored encrypted), and any preferences you save.
  • Communications — messages you send to us through our contact form, email, phone, or newsletter signups.

Information collected automatically

  • Device and browser information — IP address, browser type, operating system, device type, and screen size.
  • Usage information — pages visited, links clicked, time spent on pages, referring website, and search terms used on the Site.
  • Cookies and similar technologies — see the Cookies section below.

Information from third parties

We may receive information about you from our payment processors, shipping carriers, advertising partners, and analytics providers.

How we use your information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and payment processing
  • Send transactional emails such as order confirmations, shipping notifications, and receipts
  • Provide customer support and respond to your inquiries
  • Send marketing emails and newsletters (only if you have opted in — you can unsubscribe at any time)
  • Improve our Site, products, and services
  • Detect, prevent, and address fraud, security issues, and technical problems
  • Comply with legal obligations

Cookies and tracking technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and (if applicable) serve advertising. The types of cookies we use include:

  • Essential cookies — required for the Site to function, such as keeping items in your shopping cart.
  • Analytics cookies — help us understand how visitors use the Site (for example, through Google Analytics).
  • Marketing cookies — may be used by advertising partners to show you relevant ads on other websites.

You can control cookies through your browser settings. Blocking essential cookies may affect Site functionality.

How we share your information

We do not sell your personal information. We share information only in the following cases:

  • Service providers — we share information with trusted third parties who help us operate our business, such as payment processors (Stripe, PayPal), shipping carriers (USPS, UPS, FedEx), email service providers, hosting providers, and analytics services.
  • Legal requirements — we may disclose information if required by law, subpoena, or valid legal request, or to protect our rights, property, or safety, or that of others.
  • Business transfers — in the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.
  • With your consent — we may share information with your consent or at your direction.

Data retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically kept for at least 7 years for tax and accounting purposes.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. This includes SSL encryption for data transmitted through our Site and secure payment processing through PCI-compliant providers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your rights

Depending on where you live, you may have certain rights regarding your personal information, including:

  • Access — request a copy of the personal information we hold about you.
  • Correction — request that we correct inaccurate or incomplete information.
  • Deletion — request that we delete your personal information, subject to certain legal exceptions.
  • Opt out of marketing — unsubscribe from marketing emails at any time using the link at the bottom of any marketing email.

To exercise any of these rights, please contact us at info@proxsale.com.

California privacy rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights:

  • The right to know what personal information we collect, use, disclose, and share.
  • The right to request deletion of personal information we hold about you.
  • The right to opt out of the “sale” of personal information (ProxSale does not sell personal information).
  • The right to non-discrimination for exercising any of your CCPA rights.

To exercise your CCPA rights, contact us at info@proxsale.com or call (619) 400-3377. We will verify your identity before processing your request.

Children’s privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-party links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes may also be communicated by email or a notice on our Site. Your continued use of the Site after any changes means you accept the updated policy.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

ProxSale LLC
1074 Sumner Pl
El Cajon, CA 92021
Email: info@proxsale.com
Phone: (619) 400-3377